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Focused guide · Troubleshooting

Move to a New Device

Plan device migration with backup verification, account matching and sensible old-device handling.

Follow the steps in order

01

Step 1

Verify the recovery backup before retiring the old device.

02

Step 2

Prepare a patched, locked-down replacement and confirm the app source.

03

Step 3

Restore using the supported process and compare account addresses.

04

Step 4

Investigate missing assets through network and token settings first.

05

Step 5

Only retire the old device after confirming a working recovery path.

Avoid common mistakes

Review once more before continuing

Removing the app from an old phone does not delete a blockchain wallet.

Stop immediately if a support agent or website requests your recovery phrase.

Wallet overview · Interface preview

Total assets · Sample values

$12,480.00

Illustrative values, not a real account

BTC0.072Bitcoin
ETH1.80Ethereum
USDT2,300EVM
Network · VerifyBackup · Review

Your next step

Connect these steps with backup, network selection and signing safety so the entire workflow stays consistent.

Next step · Get started safely

Start with a source you can verify

Verify your installation source, protect access and prepare an offline backup before using a wallet.

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